Shipping policy
Shipping & Freight Delivery
L7 Motorsports ships powersports vehicles nationwide by LTL freight from our Santa Ana, California warehouse.
What $99 Covers
$99 flat-rate freight shipping to the 48 contiguous United States. That price includes:
- Pickup from our Santa Ana warehouse
- LTL freight transit to your area
- Curbside delivery - the driver brings your unit to the end of your driveway or the curb
- Tracking and transit insurance on every order
What Costs Extra
Residential Liftgate Delivery - add $99. Required unless you have a forklift or a loading dock. The truck lowers your crate hydraulically to the ground. A crated scooter or ATV weighs 200-600 lbs, and without a liftgate the driver cannot get it off the truck.
Alaska and Hawaii - quoted separately. Contact us before ordering for an exact rate.
If you do not need a liftgate, your shipping is $99. That is it.
Timeline
- Processing: 2-4 business days for payment verification and crating
- Transit: 7-14 business days depending on distance
- Tracking: provided once your order ships; allow up to 72 hours for the carrier to update
How Freight Delivery Works
- Your unit is crated and picked up by an LTL freight carrier.
- The carrier calls you to schedule a delivery appointment. A working phone number at checkout is required.
- Delivery is curbside. Someone 18 or older must be present.
- A signature is required.
Inspect Before You Sign
Inspect the crate before you sign the delivery receipt. If you see any damage - crushed corners, torn shrink wrap, punctures - write it on the delivery receipt before signing, photograph it, and call us immediately at (909) 806-6262.
Once you sign a clean receipt, the freight carrier's liability ends. Noting damage on the receipt is what allows us to file a claim on your behalf. It takes thirty seconds and it protects you completely.
Questions
(909) 806-6262
Mon-Fri 10:30am-6:00pm | Sat 11:00am-5:00pm | Closed Sunday
701 W 17th St, Santa Ana, CA 92706